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Not receiving emails

Good Morning,

I just created a new email address and was expecting to receive an email from them. Never  received one. Went into the web portal and copied the newly created email address (kbl9w8zblaz3y5sgxy@thrott.com) tried to send an email from my Outlook. Never received. Went to my iphone and using the iphone Throttle app copied the newly created email (verified it's the same as above) and tried sending a test email from ios. Never received.

Thanks for the help with this!

Best Regards,

-Steve

2 replies

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Steve, can you please send an email to our support address: team@throttlehq.com ? Provide the email address associated with your Throttle account and we'll look into the issue ASAP!

~Josh