I just created a new email address and was expecting to receive an email from them. Never received one. Went into the web portal and copied the newly created email address (email@example.com) tried to send an email from my Outlook. Never received. Went to my iphone and using the iphone Throttle app copied the newly created email (verified it's the same as above) and tried sending a test email from ios. Never received.
Thanks for the help with this!