First, I sincerely apologize for the outages you all have experienced. Second, we're back - you’ll just need to take one quick step to restore digests (and other emails) on your account.
Throttle had an unusual volume of junk sent to random addresses on our servers since Black Friday. It was nothing that should surprise us in concept, but it certainly surprised our servers (causing the November server outages, which were fixed that month) and our email service provider, who I’ve been working with to restore deliverability.
We have restored deliverability, but you have to re-enable emails in your reading list. Besides restoring emails, we’re almost done bolstering everything following the massive onslaught of junk Throttle has been receiving. If we have another glitch or two as we work to update around these issues, I apologize in advance, and we’ll work extremely hard to avoid any amount of downtime.
Another reason digests and forwarded messages stopped working after the holiday was a spike in users marking auto-forwarded Throttle messages as spam, not realizing they actually came from Throttle. Because of this, we may have to find a new way to do automatic forwarding, so that it’s obvious who the sender is (Throttle), as a spam report hurts us, not the original sender of the message.
To avoid the shutdown from happening again, we turned off emails for everyone. You can turn them back on by simply logging in and clicking the confirm button that pops up in your reading list online. This keeps our server from sending email to any addresses not expecting or wanting it.
Also, outbound emails will be restricted to paid accounts only, for the foreseeable future, in the hopes that this keeps the problem from happening again — just remember: if a message was forwarded by or is from Throttle, don't mark it as spam. A few spam reports hosed our ability to send the emails paid customers expect and rely on, so limiting emails to paid accounts is an easy measure to ensure customers continue getting what they’re paying for.
I sincerely appreciate your understanding, and know we’re still working hard to make sure Throttle is firing on all cylinders for you in 2017.
Happy New Year, and here’s to less email in 2017!